AsianBay Limited (“us”, “we”, or “our”) operates the http://www.asianbay.co.uk website (the “Service”).
This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.
Information Collection and Use
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally, identifiable information may include, but is not limited to, your email address, name, phone number, postal address (“Personal Information”).
We may also collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.
In addition, we may use third party services such as Google Analytics that collect, monitor and analyse this type of information in order to increase our Service’s functionality. These third-party service providers have their own privacy policies addressing how they use such information.
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.
We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service related services or to assist us in analysing how our Service is used.
These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. As such we make no warranties as to the level of security afforded to your data, except that we will always act in accordance with the relevant UK and EU legislation.
Links To Other Sites
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
Our Service does not address anyone under the age of 13 (“Children”).
We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children under age 13 without verification of parental consent, we take steps to remove that information from our servers.
This Policy shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.
Delivery shall be made in the quantities, to the location specified by the buyer. AsianBay agrees that it shall exert every effort necessary to meet the agreed delivery requirements.
All items purchased from AsianBay will be delivered to you via a traceable service selected by us and you will be notified via email once your item has been dispatched.
It is the purchaser’s responsibility to make arrangements of the acceptance for the delivery of your item(s) purchased from AsianBay.
It is the purchaser’s responsibility to return items to AsianBay within 14 days of purchase.
All items returned to AsianBay must be accompanied with a returns note.
Postage must be paid by the sender and is not the responsibility of AsianBay.
It is the responsibility of the sender to ensure that the item(s) retuned to AsianBay are appropriately packaged to avoid any damage to the goods.
Prices are true and accurate unless we have special offers or a sale and that will be advertised accordingly.
Once you confirm your order you cannot change or cancel it.
We will charge you 5% up to the first 5 days of non-return of items, after that you will be charged the full price of the item hired. If no return of the item, you will be removed from AsianBay.
Any refunding will be paid within 14 days of us receiving the returned item/s back & approval by AsianBay.
Loyalty Discount Policy
Any loyalty discount will be applied after the customer has used AsianBay 5 times, this may be for buying, selling or the hire of any items on our site. Proof of purchase is necessary for discount to be applied to your account. Upon proof of purchase you will be issued with a discount code.
It is the purchaser’s responsibility to return the goods supplied by AsianBay back in the timeframe agreed/stated at the time of purchase and in the same condition as hired.
Items hired from AsianBay must be returned via RECORDED DELIVERY ONLY.
If there is any wear, tear or damage to any of the items hired it is the purchaser’s responsibility to inform AsianBay of these.
AsianBay reserves the rights to charge the purchaser for the damage of hired items based on the extent of the damage, whether or not the item can be repaired or whether we need to completely replace the item.
We will bill you the full amount through your card details that were provided at the time of purchase/hire.
Under no circumstances will we except the purchaser to clean any item independently, however we will accept dry cleaning, but the invoice will be paid by you.